Privacy Policy

Who we are

This site, funmetalgroup.com, is operated by FUNMETAL C.A., a Venezuelan industrial company with operations in Zona Industrial, Mariara, Carabobo, Venezuela. References to "we", "us", and "our" refer to FUNMETAL C.A.

What information we collect

We collect only the minimum information required to respond to commercial inquiries and to understand site traffic.

• Contact information you submit voluntarily — when you email hello@funmetalgroup.com, contact us via WhatsApp, or request a quote, we receive the information you provide (typically name, company, email, phone, country, and the content of your message).
• Analytics data — we use Google Analytics 4 to understand which pages are visited, which devices and browsers are used, and which countries our visitors come from. Google Analytics may set cookies in your browser and collect data including IP address (which Google anonymizes for EU/UK visitors), pages viewed, time on site, and referral source.
• Server logs — our hosting provider records standard server logs (IP address, user agent, requested URL, timestamp) for the purpose of security monitoring and infrastructure operation.

What we do with it

• Respond to your commercial inquiries (quote requests, technical questions, partnership discussions).
• Coordinate scheduled visits to our Mariara facility for qualified buyers, brokers, and investors.
• Aggregate analytics to improve the website content and identify which markets we should prioritize.
• Comply with applicable law and respond to lawful requests from authorities.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We share data only with the service providers we use to run the site (Google Analytics, our hosting provider, our email service provider) and only to the extent strictly necessary for those services to function.

How long we keep it

Commercial inquiries are retained for as long as a commercial relationship exists, plus up to 5 years after the last interaction for accounting and audit purposes consistent with Venezuelan commercial law. Analytics data is retained according to Google Analytics' default retention settings (14 months at the user level). Server logs are retained for up to 90 days.

Cookies

We use a small number of cookies, all related to analytics. We do not use advertising cookies or third-party tracking pixels. You can disable cookies in your browser settings without affecting the core functionality of the site.

Your rights

You can request access to, correction of, or deletion of the personal information we hold about you by writing to hello@funmetalgroup.com. We respond within 30 days. If you are located in the European Union, the United Kingdom, or another jurisdiction with applicable data protection law, you have additional rights including the right to data portability and the right to lodge a complaint with your national data protection authority.

Security

The site is served over HTTPS with HSTS, content security policy, and modern security headers. Inquiries received by email are stored in a corporate email account protected by two-factor authentication.

Children

This is a business-to-business industrial website. It is not directed to children under 16 and we do not knowingly collect personal information from minors.

Changes to this policy

We may update this policy occasionally to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page indicates the most recent revision. Material changes will be highlighted on this page for at least 30 days.

Contact

Questions about this privacy policy or about how we handle your information should be directed to:

FUNMETAL C.A.
Zona Industrial, Mariara, Carabobo, Venezuela
Email: hello@funmetalgroup.com
Phone: +58 424 262 4045